ph 888.311.7002
Compliance is Our Focus

Did you know that the repossession process is now governed by an alphabet soup of Federal and State agencies implementing an ever-growing list of rules and regulations? Whether it's staying on top of new rules instated by the Consumer Financial Protection Bureau (CFPB) or fully training our personnel on all applicable federal and state laws, The Lender Advantage understands that conducting recoveries within all applicable regulations is just as important as the recovery of the asset itself.

Our training standards are uncompromising. In addition to mandatory companywide continuing education requirements in best practices and legal/regulatory compliance issues, we require all of our agents to be C.A.R.S. certified. C.A.R.S. is the premier professional certification program for collateral recovery specialists. Our attorney owners intimately oversee the day-to-day operations, assuring you that when it comes to compliance, The Lender Advantage has you covered.

A Few Laws Governing the Repossession Process:
  • Unfair or Deceptive Trade Practices Act
  • Telephone Records & Privacy Protection Act
  • Fair Debt Collection Practices Act
  • Service Members Civil Relief Act
  • Uniform Commerical Code
  • Consumer Protection Act
  • Fair Credit Reporting Act
  • Gramm-Leach-Bliley Act
Online Assignments
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The Certified Asset Recovery Specialist® National Certification Program was developed to provide professional training curriculum for the collateral recovery(repossession) industry. The course consists of fourteen (14) sections, covering the Asset (Collateral) Recovery Industry, Skiptracing, Ethics and Communication, Defensive Driving and Tow Truck Operation and Insurance Coverage’s critical to these operations.

The Lender Advantage
888.311.7002 phone

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